During the COVID-19 emergency, we are offering delivery options to serve you as best as possible while allowing you to stay home.
For customers in Toronto we have a new option: Local Delivery.
How it works:
Place your order as normal
Choose "HT Local Delivery" as the Shipping Option
Put any relevant info for delivering to you in either the notes or Address Line 2 (Which door? Which doorbell? What Buzz Code? Best drop spot?)
Our driver(s) depart at approximately 6pm to deliver to you (If you wish to receive on a specific day make a note of that too)
Note: Please ensure the phone number associated with your account is correct and up to date. If you are ordering for somene else and/or need to put a different phone number for a specific delivery only, please put the phone number in the notes. We may need to call to assist with executing the delivery.
Delivery Area (Effective July 2)
Toronto including East York, York, North York, Etobicoke, and Scarborough - all postal codes that start with an M (e.g. M1A 1A1) (excludes Toronto Island)
Terms and Conditions
A $2+tax surcharge applies for each delivery (forgot something? Make the delivery method on the second order Pickup and leave a note)
Orders must be placed and paid for by 4pm for same day delivery (orders after this cutoff are delivered on the next delivery day)
Delivery is currently available Monday-Thursday, as well as Saturday
All products are eligible for delivery
We can only deliver to residential addresses, and businesses if they can be reached from street level (No PO Boxes and no office towers, sorry)
Preorders may have a different delivery schedule on release day
There will no longer be exceptions to the above delivery range
We cannot be held responsible for deliveries stolen off your property once we have delivered them. We will take every reasonable precaution to safely and securely drop off your order.